Postings by Mathias on October 17, 2008
DHL Online Fraud
Dave, the sad side of the story is, that the German DHL site doesn't make it clear, that it just serves as masquerade for some simple postal service. DHL spent quite some money on marketing the brand "DHL" as full parcel service , comparable to UPS, FedEx, TNT, ... Turns out, that the parcel service of "DHL" is called "DHL Express", not just "DHL" as the strong brand might suggest.
I really expected to have ordered a parcel service, just with the difference of having used a sane web interface this time. Turns out their web interface is not sane. Would like to call it some kind of online fraud instead.
You can't imagine how stupid I feel since yesterday. Hope you accept my excuse for the mess I did.
